Ceremony dress with V neckline
If you need advice on sizes you can contact us.
Model height (if applicable):
100% polyester.
Delivery : between 1 and 3 days
(96% of shipments arrive in less than 48 hours with standard shipping)
Para ayudarte a gestionar los eventuales cambios y devoluciones de tu pedido tienes que indicárnoslo a través del enlace siguiente:
GESTIONAR CAMBIOS & DEVOLUCIONES
Se puede devolver sin inconvenientes. Puedes cambiar de color, talla o modelo, o puedes devolver con derecho a reembolso del dinero de la prenda. El plazo es de 14 días para realizar la gestión! Puedes enviarlo por medios propios como por correos o pedírnoslo con recogida en tu casa, a través de nuestro portal.
Varios tipos de bienes están exentos de ser devueltos como los complementos, accesorios bisutería: No se aceptan cambios ni devoluciones en cinturones, pendientes, pulseras, collares, relojes o anillos. En caso de que el cliente nos envíe uno de estos accesorios para cambio, se le informará para que ordene la recogida del mismo pagando el cliente el coste del envío.
Artículos no retornables o reembolsables adicionales: Tarjetas de regalo, Vales y Créditos en tienda emitidos online o tienda física.
Más detalles de las condiciones en: Política de devolución
Shipping and Payments:
Free shipping on purchases over €75!
A) How long will it take for my order to arrive?
The delivery time for the shipped standard is between 1 and 3 business days, depending on the destination. If you make the purchase on business days after 4:00 p.m., on Saturdays, Sundays or holidays, the order management and shipping will be processed on the first business day after the order is placed. No deliveries on holidays, Saturdays and Sundays.
The delivery time for express delivery is 1 business day. If you make the purchase on business days after 4:00 p.m., on Saturdays, Sundays or holidays, the order management and shipping will be processed on the first business day after the order is placed. No deliveries on holidays, Saturdays and Sundays.
B) Where can I receive my purchase?
Your purchase will be sent to the delivery address you indicate, as long as it is within Spain (Peninsula and Balearic Islands) or Portugal. The delivery address may be different from the buyer's address, which can be very useful when making a gift, receiving the order at work or if you are away from your usual address.
More information here.
C) How much are the shipping costs?
They will depend on the weight, amount and destination of your order:
- From €75, they are free! except in the Balearic Islands from €150.
- We do not ship to the Canary Islands.
D) With which transport company do we send the package?
To ensure fast and safe delivery, we have chosen ASM - GLS. When your order is on its way, you will receive an SMS notifying you that in approximately 24 hours you will receive your shipment.
E) How can I track my shipment?
To know the status of your shipment you can refer to the email that we will send you with the tracking number.
F) What forms of payment are available?
In the Zebra&Maduixa online store you can make the payment with the following methods:
• Credit or debit card Unfortunately, discount codes cannot be combined in the same order. Always make sure its expiration date and enjoy one per order. The discounts are calculated on the amount of the products, not on the shipment. The days without VAT: we deduct the amount of VAT on the products, not on the shipment. On free shipping days: the amount of the peninsular national standard shipping is subtracted: €3.99 from your order. Returns Our policy accepts returns up to 14 calendar days. If 14 calendar days have passed since your purchase (we count from delivery to your address), unfortunately we cannot entitle you to an exchange or a voucher. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Changes can be made for another size or model as long as we have stock or you can opt for a voucher for the amount of the garment or a refund of the amount paid for the returned garment, within a maximum period of 14 days after receiving the order Several types of goods are exempt from being returned such as underwear, accessories, jewelry accessories: No changes or returns are accepted on earrings, bracelets, necklaces, watches or rings. In the event that the customer sends us one of these accessories for exchange, he will be informed so that he can order the collection of the same, the customer paying the shipping cost. Additional non-returnable items: Gift cards. To complete your return, we need a receipt or proof of purchase. Therefore, do not forget to send the delivery note or a copy marking the products you are returning. Zebra&Maduixa reserves the right not to accept the exchange, if once the garment is received, it is in poor condition, stained, torn, washed or in inadequate conditions. We accept both changes and returns. The changes are subject to the availability of the product, if there is no stock of that same item. The customer may replace the product with another in case of requesting a change, if he prefers he will also receive a refund of the amount of the garments he wishes to return. In case of return of the order, the cost of the return will be assumed by the customer, and must send it to the following address. Zebra C/ Àngel Gimerà n.5 08241 Manres
• PayPal
• ApplePay (mobile)
• Bizum: number 650018700G) How can I apply two discount codes to my order?
H) How are discounts calculated?
I) How to manage Exchanges and Returns?